This request is in accordance with our General Rules where we include that Pinnacle Sports reserves the right to request valid proof of identification from all players.
This request is also made to meet the requirements of our regulatory body, the Government of Curacao.
Please send the following documentation to our Compliance Department at [email protected]
1) A copy of your picture ID (passport, driver’s license, national ID card).
2) A copy of a recent utility bill showing your name and address. Other acceptable documents for proof of address include: a utility bill, telephone bill, medical bill or medical insurance, property receipt, lease agreement. Bank documentation cannot be accepted as proof of address. Documentation has to contain the name and the address. It has to be not older than 3 months.
Pinnacle Sports reserves the right to suspend withdrawals for any account until the required documentation is received.
Once the required information is approved, your withdrawal options will be restored.